Data Protection Policy

How we collect, process, and protect your personal data under Swiss law.

Introduction

This Data Protection Policy explains how SM Tech Swiss GmbH ("we," "us," or "our") handles personal data collected through swiss-health-insurance-guide.ch. We are committed to protecting your privacy in accordance with the Swiss Federal Act on Data Protection (nDSG/FADP), which entered into force on 1 September 2023, and applicable cantonal data protection legislation.

By using this website, you acknowledge that you have read and understood this policy.

Data Controller

The data controller responsible for processing your personal data is:

SM Tech Swiss GmbH

Categories of Personal Data Collected

When you visit this website, we may collect the following categories of personal data:

Technical access data: Your IP address, browser type and version, operating system, referring URL, pages visited, date and time of access, and data transfer volume. This information is collected automatically by our web server and hosting provider for the purpose of ensuring the technical operation and security of the website.

Analytics data: We may use privacy-respecting analytics tools to understand how visitors interact with our website. This may include aggregated data on page views, session duration, and geographic region. Where analytics tools are used, they are configured to minimise personal data collection and to comply with Swiss data protection requirements.

Communication data: If you contact us by email or through a contact form, we collect the information you provide, including your name, email address, and message content.

Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

Website operation and security: Processing technical access data is necessary for the legitimate interest of operating and securing our website (Art. 31 nDSG).

Website improvement: Analytics data helps us understand usage patterns and improve our content. This processing is based on our legitimate interest in optimising the user experience.

Responding to enquiries: When you contact us, we process your communication data to respond to your request. This processing is based on the contractual or pre-contractual relationship initiated by your enquiry.

Data Sharing and Transfers

We do not sell, rent, or trade your personal data with third parties. We may share data with the following categories of recipients, solely for the purposes described above:

Hosting provider: Our website is hosted by a professional hosting provider that processes technical access data on our behalf. We ensure that our hosting provider maintains appropriate technical and organisational security measures.

Analytics provider: If analytics tools are used, the provider may process aggregated usage data. We select providers that are committed to privacy and do not use data for their own purposes.

Where personal data is transferred to a country outside Switzerland, we ensure that appropriate safeguards are in place, such as standard contractual clauses recognised under Swiss data protection law or a determination of adequacy by the Swiss Federal Council.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Technical access logs are typically retained for 30 days. Communication data is retained for as long as needed to address your enquiry, and no longer than 12 months thereafter unless a longer retention is required by law.

Your Rights Under Swiss Data Protection Law

Under the nDSG/FADP, you have the following rights regarding your personal data:

Right of access: You may request information about whether and which personal data we process about you.

Right to rectification: You may request correction of inaccurate personal data.

Right to deletion: You may request deletion of your personal data, subject to legal retention obligations.

Right to data portability: You may request that your personal data be provided to you or a third party in a commonly used electronic format.

To exercise any of these rights, please contact SM Tech Swiss GmbH. We will respond to your request within 30 days.

Cookies and Tracking Technologies

This website may use technically necessary cookies to ensure proper functionality. These cookies do not track your behaviour across websites and do not require your consent under Swiss law. If we implement optional cookies (e.g., for analytics), we will obtain your consent before placing them and provide a mechanism to manage your preferences.

External Links

Our website contains links to external websites, including insurance comparison platforms. We are not responsible for the data protection practices of third-party websites. We encourage you to review the privacy policies of any external sites you visit.

Supervisory Authority

If you believe that the processing of your personal data violates Swiss data protection law, you have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC), Feldeggweg 1, CH-3003 Bern, Switzerland.

Changes to This Policy

We may update this Data Protection Policy from time to time to reflect changes in our practices or legal requirements. The current version is always available on this page. We recommend reviewing it periodically.

Last updated: 12 April 2026